Gov’t Launches eCitizen-Integrated Diaspora System To Help Kenyans Abroad
Kenyans in the diaspora will be able to access vital government services online.
This comes after the government implemented the Diaspora Integrated Information Management System (DIIMS) on the eCitizen platform, which consolidates important services for residents residing abroad into a single digital portal.
According to a notice issued by the Consulate General of the Republic of Kenya in Dubai on February 24, the State Department for Diaspora Affairs has integrated essential diaspora services into eCitizen and the DIIMS platform.
The platform offers services such as registering Kenyans in the diaspora, registering diaspora associations, requesting aid from distressed individuals, reporting missing persons and deaths, and crisis mapping.
🇰🇪 ATTENTION KENYANS IN THE UAE 🇦🇪
— Kenya Consulate General, Dubai (@Kenya_Dubai) February 24, 2026
The State Department for Disapora Affairs has onboarded core services on eCitizen platform & integrated them with the Diaspora Integrated Information System (DIIMS).
Kenyans are invited to access the DIIMS via the link: https://t.co/MJV0gp5jie pic.twitter.com/WMH24NoFaJ
This approach is intended to assist in resolving concerns that most Kenyans in the Middle East confront, such as physical violence, sexual harassment, and verbal abuse suffered by the majority of domestic workers in the Middle East.
Furthermore, the system is designed to handle incidents of missing individuals and allow people to record fatalities in those countries.
If a person becomes overwhelmed by work owing to long work hours and poor working conditions, the system is configured to allow them to make distress calls on the job site, requiring intervention from the ministry.
Furthermore, the system is set to address the longstanding issue of the Kenyan embassy not catering to complaints raised by the Kenyans in the Middle East.
Apart from this system, the government also launched a 24-hour diaspora response centre to assist with emergencies, including medical crises, detention, or lost documents, via phone (+254 207 876 000), WhatsApp (+254 114 757 002), and email.
To address the issue of human trafficking through the Kafal system, the government launched the Kazi Majuu program to facilitate legal employment for Kenyans in countries like Germany, Saudi Arabia, Qatar, and the UK.
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The initiative also aims to recognise professionals, especially given that most jobs offered abroad are domestic and casual positions.
The government seeks to address this imbalance by supporting skilled Kenyans in accessing broader employment opportunities.
To facilitate the movement of Kenyans, the government, through the Youth Enterprise Development Fund and the Uwezo Fund, now provides financial assistance of up to KSh 300,000 to cover airfare, visa, and training fees for youth who secure jobs abroad.
The move will enable Kenyans in the diaspora to access government services online through a centralised system.
Gov’t Launches eCitizen-Integrated Diaspora System To Help Kenyans Abroad
