NTSA Announces New Vehicle Transfer Process, Reduces Waiting Time

NTSA Announces New Vehicle Transfer Process, Reduces Waiting Time

The National Transport and Safety Authority (NTSA) has announced reforms to the motor vehicle transfer system.

The modifications enable motorists to access services online as part of attempts to digitize services and shorten wait times.

In a notice issued on Thursday, July 16, the authority stated that the waiting period for the transfer process is now only one day, emphasizing speedier processing, fewer queues, and a more convenient experience for vehicle owners.

According to the government, vehicle transfer services are now available online, urging drivers to apply using the official platform rather than visiting offices.

For Motor vehicle transfer services, No more standing in line, waiting for hours, time you could have used to do other important things.
🔵NO queues 🟢NO stress 🟠NO wasted time.#NoQueuesAtNTSA #NTSAServes #1DayPekee pic.twitter.com/MKWvRdOG9K— NTSA KENYA (@ntsa_kenya) July 16, 2026

For Motor vehicle transfer services, No more standing in line, waiting for hours, time you could have used to do other important things.
🔵NO queues 🟢NO stress 🟠NO wasted time.#NoQueuesAtNTSA #NTSAServes #1DayPekee pic.twitter.com/r8wzbFWPbN— NTSA KENYA (@ntsa_kenya) July 16, 2026

“For motor vehicle transfer services, no more standing in line, waiting for hours, time you could have used to do other important things,” NTSA stated.

The move means buyers and sellers of vehicles can complete transfer applications digitally, cutting down on physical visits and delays associated with manual processing.

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Previously, vehicle owners had to wait at least three days before the process was fully complete. However, NTSA has announced the process will now only take one day.

The development comes at a time when the authority is digitising most of its services, including the rollout of the eLogbooks aimed at eliminating fraud and allowing instant digital verification by banks or police.

How to Apply

• To apply for vehicle transfer services, users are required to log in to their eCitizen account and select the NTSA Service Portal.
• Once in the portal, go to the Motor Vehicle tab and click on View.
• Select Motor Vehicle Services, then choose Vehicle Transfer and click on Apply to begin the transfer process.
• Scroll down and click on Choose File to upload the original logbook in PDF format.
• Select the appropriate type of ownership and enter the details of the new owner as required.
• After confirming that all details provided are correct, submit the application and proceed to make payment for the transfer of ownership.
• Finally, click on Homepage and accept the Consent Notification to complete the vehicle transfer process.

NTSA Announces New Vehicle Transfer Process, Reduces Waiting Time