SHA Issues Fresh Directive To Healthcare Providers On HMIS System
Healthcare providers across the country face losing contracts with the Social Health Authority (SHA) after the agency determined that the adoption of approved Health Management Information Systems (HMIS) is required for the 2026/28 procurement cycle.
On Tuesday, June 39, SHA CEO Mercy Mwangangi issued a notification stating that all contractual and prospective healthcare providers must have a certified HMIS that meets the authority’s and the Digital Health Agency’s (DHA) technical integration standards.
“Healthcare providers that do not meet the prescribed HMIS requirements will not be eligible for contracting, contract renewal or continued participation in SHA-funded schemes during the FY 2026/28 contracting cycle.”
According to the authority, healthcare providers must remain electronically connected to SHA’s Centralised Digital Platform to ease service verification, claims processing, and information exchange.
SHA Gives Hospitals Three-Month Deadline for Digital Integration.
Healthcare providers have been given three months to fully integrate their systems with Health Management Information System (HMIS) or risk being decontracted. pic.twitter.com/2J0hefCx5T— Social Health Authority (@_shakenya) June 29, 2026
The directive effectively requires all SHA-contracted healthcare providers to adopt accredited Health Management Information Systems integrated with the authority’s digital platform.
This marks a major shift in the administration of the national health insurance scheme.
The move is intended to ensure uninterrupted service delivery while enhancing the efficiency and accountability of the country’s digital health ecosystem.
Notably, the new requirement is anchored in both the SHA contract and the Digital Health Act, 2023.
The Act obligates healthcare providers to maintain systems capable of collecting, processing, storing and retrieving beneficiaries’ medical records.
A Health Management Information System (HMIS) is a digital platform used by hospitals, clinics and other healthcare facilities to manage patient records, treatment information, billing, appointments and other day-to-day medical services.
Mandatory HMIS for FY 2026/28 Contracting Cycle
The Social Health Authority has announced that the use of an accredited Health Management Information System (HMIS) will be mandatory for all contracted and prospective healthcare providers in the FY 2026/28 contracting cycle. pic.twitter.com/7icl9r9whB— Social Health Authority (@_shakenya) June 30, 2026
It replaces manual record-keeping by storing health information electronically.
Under the new requirements, every facility’s health information system must comply with national digital health standards, integrate with the country’s comprehensive health information system and adhere to the provisions of the Data Protection Act.
As per SHA’s new directives, the HMIS used by healthcare providers must be certified by the Digital Health Agency before facilities can participate in the SHA programme.
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- SHA Issues Fresh Directive To Healthcare Providers On HMIS System
SHA said the transition to accredited HMIS platforms will strengthen the detection of fraud, waste and abuse through data analytics while improving the accuracy and quality of claims submitted by healthcare providers.
The new system is also expected to enable real-time verification of services offered to beneficiaries, speed up claims adjudication, improve provider performance monitoring and support better planning and sustainability across SHA funds.
To prepare for the new contracting cycle, healthcare providers have been directed to install approved HMIS systems.
Additionally, they should ensure they can connect to SHA and DHA platforms, train their staff on how to use them, fix any technical issues and take part in SHA training and onboarding programmes.
Healthcare providers who fail to comply with the prescribed HMIS requirements will be rendered ineligible for new contracts, contract renewals or continued participation in the SHA program.
“Within the next three months, I expect all providers to be fully integrated,” Mwangangi said during a stakeholder meeting on Tuesday.
“If not, we will have no option but to decontract non-compliant facilities.”
SHA Issues Fresh Directive To Healthcare Providers On HMIS System
