IEBC Announces Brief Suspension Of Some Voter Services After Uproar

IEBC Announces Brief Suspension Of Some Voter Services After Uproar

The Independent Electoral and Boundaries Commission (IEBC) has announced a temporary disruption in some online voter services as it upgrades its ICT systems.

The clarification follows widespread concern on social media on Tuesday after many Kenyans reported receiving a “Search results not found” message when they entered their national ID numbers on the voter verification portal.

This prompted fears that their voter registration details had been removed.

I’ve gotten thousands of DMs from TikTok, IG & X about this.

This is the explanation that @IEBCKenya has given ⬇️⬇️

There is a routine upgrade of ICT systems to enhance the reliability, security and performance of our services.

Registration is still on at IEBC Constituency… pic.twitter.com/54iaUeNDgi— Ademba Allans (@Ademba_47) July 7, 2026

In a statement issued on Tuesday, the commission stated that the exercise is intended to improve the dependability, security, and performance of its services.

The upgrade will temporarily impact public voter search services provided through the IEBC’s online verification portal, as well as voter transfer services and requests for modifications to voter registration information.

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However, the commission stated that ongoing voter registration will continue uninterrupted in its 290 constituency offices, Huduma Centres, and the Customer Experience Centre at Anniversary Towers in Nairobi.

PUBLIC NOTICE

DATE: 7th July 2026

Routine Upgrade of Commission ICT Systems

The Commission wishes to inform stakeholders and members of the public that we are currently undertaking a routine upgrade of our ICT systems to enhance reliability, security and performance of our…— IEBC (@IEBCKenya) July 7, 2026

“The Commission wishes to inform stakeholders and members of the public that we are currently undertaking a routine upgrade of our ICT systems to enhance reliability, security and performance of our services,” the statement said.

The Commission added that it will notify the public once the upgrade has been completed.

“The Commission will communicate once the exercise is complete. We thank you for your understanding,” the statement said.

IEBC Announces Brief Suspension Of Some Voter Services After Uproar

Tags: Independent Electoral And Boundaries Commission(IEBC)