KRA Announces 6-Hour Scheduled System Maintenance
Traders will be unable to access the Kenya Revenue Authority’s (KRA) Integrated Customs Management System (iCMS) after the tax authority announced scheduled maintenance.
The repair is set for Sunday, July 13, and will momentarily halt major operations. The upgrade aims to improve the system’s performance and efficiency.
In an official message dated Saturday, July 12, KRA apologized for any discomfort the brief disruption may have caused.
“Please be advised that there will be scheduled maintenance of iCMS from Sunday, July 13, 2025, 04:00 am to Sunday, July 13, 2025, 10:00 am. We regret any inconvenience caused,” the notice read in part.
Please be advised that there will be a scheduled maintenance of iCMS from Sunday 13th July, 2025, 04:00AM to Sunday 13th July, 2025, 10.00 AM.
— Kenya Revenue Authority (@KRACorporate) July 12, 2025
We regret any inconvenience caused. pic.twitter.com/E7ho0QRtHR
iCMS is KRA’s computerized system for administering all customs processes in Kenya.
It enables traders, shipping lines, clearing agencies, and other stakeholders to submit import and export declarations, track shipments, and process customs and taxes in real time.
The system serves an important role in simplifying trade and protecting Kenya’s borders from illegal items.
The scheduled maintenance will briefly disrupt access to critical services such as cargo clearance, duty payment processing, and consignment tracking.
This means that importers and exporters will be unable to submit documentation or obtain clearance during the six-hour downtime.
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iCMS was launched in 2019, replacing the legacy Simba system to provide a more coordinated, simplified, transparent, and efficient customs process.
The repair comes just days after the taxman declared that it had surpassed its revenue collection target for the fiscal year 2024/25.
KRA collected Ksh2.571 trillion vs a target of Ksh2.555 trillion, representing a 6.8 percent increase.
KRA attributed the improved performance to improved digital strategies, including the use of Artificial Intelligence in cargo scanning and the simplification of processes such as VAT return filing.
KRA Announces 6-Hour Scheduled System Maintenance
