KRA Launches Verification Tool Amid Rising Scam Cases
To prevent extortion and impersonation, the Kenya Revenue Authority has developed a new tool that allows the public to authenticate the identity of KRA officials.
In a notice issued on Friday, May 22, the KRA noted that the action was in response to public outrage over allegations that fraudsters were impersonating KRA officials and extorting money from people.
According to the authorities, fraudsters have been impersonating KRA workers and seeking to solicit money by fraudulently promising assistance with tax and procurement operations.
“It has come to our attention that fraudsters are impersonating KRA staff and attempting to solicit money from taxpayers and suppliers,” KRA said in the statement.
It has come to our attention that…
Fraudsters are impersonating KRA staff and attempting to solicit money from taxpayers and suppliers.
KRA procurement processes are transparent, lawful and cannot be influenced by any individual officer.
Always verify staff identity before… pic.twitter.com/uLkgTqjx3j— KRA Care (@KRACare) May 22, 2026
The authority emphasized that its procurement processes are transparent and in conformity with the law, and that no individual officer can influence tenders or tax regulations.
“KRA procurement processes are transparent, lawful and cannot be influenced by any individual officer,” the authority stated.
Following a rise in fraud cases, the authority unveiled a tool for the public to verify whether a person posing as KRA staff is genuine.
KRA introduced several verification channels, including an online Staff Checker platform available through its official website.
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The public can visit the website directly at kra.go.ke/imposter-detection, where they will be asked for their identification number and phone number to verify whether the person is an employee of the tax agency.
Besides the website check, Kenyans can also verify staff identities by dialling *222*5# and following the instructions or by directly messaging the tax chatbot “Shuru” on WhatsApp at 0711 099 999.
Please be advised that there will be a scheduled maintenance of iTax from Friday 22nd May, 2026, 10:00 PM to Saturday 23rd May, 2026, 2:00 AM.
We regret any inconvenience caused. pic.twitter.com/kWMbiIlKK2— Kenya Revenue Authority (@KRACorporate) May 22, 2026
KRA further urged taxpayers and suppliers to remain vigilant and avoid sending money or personal information to individuals claiming to be officials without proper verification.
“If you doubt anything, please report immediately through our official channels,” the authority warned.
The announcement comes amid an increase in fraud cases relating to KRA, with many complaining that they have been defrauded by officials allegedly from the authority.
KRA Launches Verification Tool Amid Rising Scam Cases
